📶 Network
1. Why can't the wallet APP cannot show CoinWind webpage?
Is recommended to try the following:
The loading time of the application will be longer when you open it for the first time with a new device, and it will respond quickly when you open it again
Check the network connection, switch the network
Exit your wallet, clean up the phone program, visit CoinWind website, disconnect the wallet, and reconnect
Try to restart the phone
Try another wallet
2. I have selected the wallet corresponding to the chain, why it displays "main chain error"?
It is recommended to try the following:
Clear the wallet cache in the settings
Exit your wallet, clean up the phone program, visit CoinWind website, disconnect the wallet and reconnect
Try it with other wallets
3. Why does it always prompt a network error after opening the wallet?
1. Try to turn off "Switch browser" in the settings
2. Use other wallets to try
4. Why can't the token income information be displayed on the official website on the PC?
When the official website is not connected to the wallet, you cannot view the token and other related information. You can search our official website through the tutorial at the bottom of the official website to install the MetaMusk extension, or enter our official website through CodeBank or Huobi Wallet.
5. Why does the project cannot be opened or the project information is not displayed completely?
There are many reasons why the project cannot be opened or the project information is not displayed completely. You can try the following operations:
Check the network connection, switch the device network
Exit your wallet, clean up the phone program, open CoinWind, disconnect the wallet, and reconnect
Try to restart the phone
Try it with other wallets
Contact us
6. Why can't the HECO chain/BSC chain be switched on the wallet?
1. Clear wallet cache
2. Click on the upper right corner of CoinWind, disconnect the wallet, reopen the CoinWind website on the corresponding chain, reconnect the wallet, and refresh the webpage
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